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| apa
secretarial confidentiality |
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Confidentiality of your files is
a major concern at apa secretarial. We
have set our own strict rules to ensure
that your work stays confidential:
- Upon receipt of your work we
contact you to confirm its safe
arrival.
- Of course, we also contact you if
we do not receive the work within a
couple of days.
- Your work never
leaves our premises. We do not use
outworkers nor send work abroad for
completion.
- Our computers are locked by
passwords.
- Files are individually locked by
a password*, and each client has a
unique password - supplied by
us.
- When returning work to you via
email your files are encrypted and
password protected (please note,
however, some organisations'
computers are set to not accept
encrypted and password protected
files).
- If we do not hear from you that
you have received the files we will
contact you to confirm safe
receipt.
- "We keep a copy of completed transcripts for three months, after which they are permanently deleted. Audio files are deleted upon completion of the work."
The only time
we reveal your work to a third party is
if you have given the authorisation for
us to do so or we are legally required
to.
* Passwords
We do
not use the MS Word password
facility. This offers the most
basic security only, and there is a lot
of software freely available on the
internet that reveals passwords set by
MS Word.
Our software uses AES 256-bit
encryption - considered by the US
Government to be strong enough to "Top
Secret" level. See page 2, paragraph 6
of the following document: http://www.cnss.gov/Assets/pdf/cnssp_15_fs.pdf
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